Privacy policy

Company Policies and Procedures

Scope of Work

US Cabinet Store will furnish customer with an estimate to describe all the work to be completed that is also attached to this purchase agreement. If it is not stated in the estimate, then it is not included in this contract. Many thoughts and ideas are discussed during the sales process, but not all of them are agreed upon; therefore, it is up to the customer to thoroughly review the estimate & design to ensure that everything agreed upon is included in the contract. Once again, if it is not stated in the estimate, then it is not included in this contract.

Project Management and Time of Completion

A written schedule will not be a part of this sales contract & agreement. Time is of essence in the performance of all obligations of this agreement, and US Cabinet Store agrees to perform/deliver the work/materials in a timely manner. It is of the highest priority for US Cabinet Store to complete the project in the least amount of days as possible, as delays in progress are unfavorable to BOTH the homeowner and US Cabinet Store. The designer shall verbally state an approximate amount of days/weeks needed to complete the project, based upon past history of similar projects. The designer will do everything in their power to complete the project as quickly as possible. The designer will be in constant communication with the customer, giving frequent updates of the progress of the schedule. The homeowner acknowledges that unpredictable events outside of US Cabinet Store control may happen during the course of the project (change orders, sickness, weather delays, material backorders, materials damaged in transit, warranty items, etc.) US Cabinet Store is in NO WAY liable to refund any money based upon the duration of the project schedule, or the number of unexpected events and problems during the course of the project.

Cabinets – Customer agrees to pay for 100% of cabinets prior to US Cabinet Store ordering all material for this project.

Installation – Customer agrees to pay a deposit of 50% of total estimated installation to US Cabinet Store prior to scheduling of installation. Remaining percentage is due after completion of installation of cabinetry paid to the installer by check to US Cabinet Store or by paying the final invoice electrotonically before the installer leaves the job site. The final payment may be adjusted if additional work was needed during the install process. The homeowner will have been made aware of these charges before the additional work is done. Cancellation of a scheduled install before the start date/time of the install will have a 25% scheduling fee applied. All other payments for the install will be refunded back to the customer. However, if the cancellation was within 24 hours from the start of the install the full amount for the install will be due.

Countertops – Customer agrees to pay 50% of total estimated countertops to US Cabinet Store prior to scheduling of template & installation. If there are any changes made to the project or changes in the size of the countertop the price may change and the remaining amount is due after the template is complete and before fabrication and installation of the countertop & accessories begin. If countertops are canceled a 30% cancellation fee may be applied. Once the template is complete the template fee is due even if the order is cancelled. Projects that have already gone into fabrication cannot be cancelled and the total balance will still be due. Countertop quotes are only good for up to 15 days. With the changes in material costs daily the material prices are only locked in after template is complete and we know how much material we will need to secure for the job. Homeowner acknowledges that when countertops are removed damage may happen to the cabinets and US Cabinet Store is not liable to pay for the damages caused. Should collection of any amounts due under this contract be necessary, prevailing party shall be entitled to a reasonable attorney’s fees and cost both at trial and appellant levels.
Note: All square foot totals and prices are an estimate until template is complete.

Flooring – Customer agrees to pay for 100% of flooring prior to US Cabinet Store ordering all material for this project.

Flooring Install – Customer agrees to pay a deposit of 50% of total estimated installation to US Cabinet Store prior to scheduling of installation. Remaining percentage is due after completion of installation of flooring paid to the installer by check to US Cabinet Store or by paying the final invoice electrotonically before the installer leaves the job site. The final payment may be adjusted if additional work was needed during the install process. The homeowner will have been made aware of these charges before the additional work is done. Cancellation of a scheduled install before the start date/time of the install will have a 25% scheduling fee applied. All other payments for the install will be refunded back to the customer. However, if the cancellation was within 24 hours from the start of the install the full amount for the install will be due.

Hardware – Customer agrees to pay for 100% of hardware prior to US Cabinet Store ordering all material for this project.

Backsplash – Customer agrees to pay for 100% of backsplash prior to US Cabinet Store ordering all material for this project.

Backsplash Install – Customer agrees to pay a deposit of 50% of total estimated installation to US Cabinet Store prior to scheduling of installation. Remaining percentage is due after completion of installation of backsplash paid to the installer by check to US Cabinet Store or by paying the final invoice Backsplash Install Customer agrees to pay a deposit of 50% of total estimated installation to US Cabinet Store prior to scheduling of installation. Remaining percentage is due after completion of installation of backsplash paid to the installer by check to US Cabinet Store or by paying the final invoice electrotonically before the installer leaves the job site. The final payment may be adjusted if additional work was needed during the install process. The homeowner will have been made aware of these charges before the additional work is done. Cancellation of a scheduled install before the start date/time of the install will have a 25% scheduling fee applied. All other payments for the install will be refunded back to the customer. However, if the cancellation was within 24 hours from the start of the install the full amount for the install will be due.